Designing a joined up government experience
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Tech Talent Live Programme
We are finalising the programme and more information will be posted here soon.
Overview
In this session, we’ll explore the strategy behind creating a truly joined-up government experience—and why getting data right is at the heart of it. We’ll unpack the key challenges and share real examples of how departments are tackling them, from building the National Data Library to shaping the future of government’s data strategy.
You’ll hear why consistent data standards and interoperability are essential foundations—and how teams across CDDO, DfE, GDS, HMCTS, and DWP are already making progress.
We’ll showcase the scale of the ambition, highlight the practical work underway, and shine a light on what it really takes to deliver connected, user-centred services across government.
Speakers
She brings over 20 years of experience in digital leadership roles across government. Before joining Scrumconnect, she was Deputy Director of Product at DWP Digital, where she led the transformation of major national services including State Pension, Pension Credit and the Child Maintenance Service.
At DWP, Fay also played a pivotal role in developing the Shared Channels Experience team, focusing on improving the common customer experience across GOV.UK services. This initiative defined seamless end-to-end journeys, ensuring that services were built around user needs rather than organisational boundaries. Her work drew on user research and data to inform more joined-up and accessible digital services.
Alongside her central government work, Fay has held senior roles in local government, leading digital strategy and service transformation. Additionally, she currently serves on the advisory board of Dynamo North East, supporting the growth of the digital sector in the region.
Registration
Registration
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How to get involved
Please read the information back below, and then fill out an expression of interest form. This will let us know you’d like to take part, what age the participating children are and whether you’d like any support from us or an ‘industry mentor.’
Plan your challenge, consider your resources and the participating students. Challenges can be completed in small or large groups. but please be aware that only 8-10 students from selected schools will be able to attend the celebration event.
Submit your challenge responses via our online form below. Your school can submit up to 10 entries. The deadline for responses is Friday 9 May, 2025. Please get in touch if you are struggling to meet the deadline.
The Schools Challenge steering committee will identify a small group of students from selected schools to be invited to a celebration event on the morning of Friday 20 June at South Shields Customs House.
If selected, you will be invited to attend by 23 May. There will also be an opportunity to display students‘ work as part of a number of public
exhibitions across local authority areas.
If you have any issues, contact us via email: getinvolved@technext.co.uk
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